Contact & Company Information
Aurora Hub is a promotional and product-enquiry website operated by ASTRO MEDIA LTD. This page explains who operates tolsh.com and where website, privacy and product-related enquiries should be directed.
1. Website Operator
Questions concerning tolsh.com, submitted website enquiries, personal information, advertising content or administrative matters should be directed to the website operator.
Displayed brand:
Aurora Hub
Legal entity:
ASTRO MEDIA LTD
Company number:
08566935
Registered office:
C/O Unit 16c, A52 Business Park
Wainfleet
United Kingdom
PE24 4AW
Website administration email:
[email protected]
Administrative telephone:
+44 7956 943444
Website:
https://tolsh.com/
2. North American Product Support
Product enquiries from customers in the United States and Canada may be handled by the assigned North American product-support team.
Contact this team for current product information, available configurations, sales assistance, delivery questions or support relating to an existing product request.
Product-support contact:
All Star Wheelchairs
Support address:
4512 Andrews Street, Suite E
North Las Vegas, NV 89081
United States
Support hours:
Monday–Friday, 9:00 AM–5:00 PM Pacific Time
Telephone:
+1 (669) 267-5655
Support email:
[email protected]
3. Information for Canadian Residents
Product availability and delivery to Canadian addresses must be confirmed individually. Available delivery methods, delivery time and shipping charges may depend on the selected product and destination.
Canadian customers may also be responsible for applicable taxes, customs duties, brokerage charges or other import-related costs.
Before completing a purchase, ask the product-support team to confirm:
- the identity of the seller;
- the exact product and configuration;
- the final price and currency;
- applicable taxes and delivery charges;
- customs or brokerage costs;
- warranty conditions;
- cancellation and return terms.
4. How Website Enquiries Are Handled
Information submitted through tolsh.com is first used to identify the nature of the request and determine which contact is best placed to respond.
Website, privacy and administrative questions are handled by Aurora Hub or ASTRO MEDIA LTD. Product-related requests may be referred to an assigned product representative, including All Star Wheelchairs, where this is necessary to respond to the enquiry.
Sending an email, making a telephone enquiry or submitting a website form:
- does not create an order;
- does not reserve inventory;
- does not guarantee product availability;
- does not require payment;
- does not create a purchase contract.
Product specifications, seller details, final price, delivery, warranty and return conditions must be confirmed separately before a purchase is completed.
5. Privacy and Personal Information
Personal information submitted through this website may be processed in the United Kingdom and the United States for the purpose of responding to a website or product enquiry.
Product-related information may be shared with an assigned product representative where this is necessary to respond to the request. More information about the collection, use, disclosure and retention of personal information is available in our Privacy Policy.
Information about cookies and website technologies is available in our Cookie Policy.
Do not send payment-card details, medical records, government identification documents or other unnecessary sensitive information through a general contact form or ordinary email.
6. Complaints and Formal Notices
Complaints, privacy requests, corrections to website information and formal notices concerning tolsh.com should be sent to:
Questions concerning a specific product, delivery, warranty or product-support request should be sent to:
7. Policies and Email Preferences
Additional information is available on the following pages: